Our aim is to resolve your query as quickly and efficiently as possible, within a convenient timeframe for you.
With this in mind, we've created this comprehensive help section available 24/7 where you'll find solutions to a wide variety of queries ranging from order and delivery issues, to returns and warranty enquiries.
For pre or post sales technical advice, it's always best to contact the manufacturer directly. Nobody knows products better than the manufacturer, so it's no surprise they can usually answer queries much more quickly than us.
Contact Us |
Customer Feedback |
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Should you need help or product advice |
Should you experience problems with this website or you wish to comment on any aspect of our services. |
FAQ |
Returns Policy |
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Answers to frequently asked questions. |
Refund & cancellation policy for non-faulty and faulty items. |
Security & Privacy Policy |
Delivery |
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Information regarding the protection of your personal information. |
Delivery charges for orders placed with Rapid Technologies. |
Terms & Conditions |
Business Credit Account |
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Legal provisions regarding this website. |
If you are a trade user wishing to place regular orders, you may wish to apply for a credit account. |
